Over 800 reviews & rated 4.9 stars on Google

Featured reviews from our customers

Thank you to every customer who takes the time to share their experience. At Cars Well Certified Pre-Owned, we earn our reputation one fair deal and one certified vehicle at a time.

Reviews from Kodak, Pigeon Forge, and across Sevier County, from Knoxville, and from buyers who came from out of state help us stay focused on what matters: honest pricing, quality vehicles, and a process with no surprises. Have a question about your purchase? Contact our team.

Review from Leroy George
Leroy George
11/4/2026
Sheree was great to deal with.. And truck i purchased was great. Sheree helped me with everything and every questions I needed answered
Review from Hailey Poindexter
Hailey Poindexter
11/2/2026
Carly was extremely helpful, made buying my first vehicle super easy and a pleasant experience! Highly recommend this place for new buyers, and would recommend Carly if you are looking for an easy experience!
Review from ANTHONY Poindexter
ANTHONY Poindexter
11/2/2026
Carly Crofoot did an amazing job for my Daughter. I would definitely recommend shopping for a car with her
Review from Sierra Ogle
Sierra Ogle
10/30/2026
Carly was amazing!! Very helpful and understanding! Highly recommended coming to see her at carswell!
Review from Kevin Berry
Kevin Berry
10/28/2026
Carly is the definition of being professional, well mannered and very polite. She explained things well and made complex paperwork very easy. If anyone is needing/wanting a new car, I personally recommend miss Carly crofoot. 10/10. A+ service and very professional
Review from Sharon Barber
Sharon Barber
10/9/2026
David was absolutely amazing to deal with. Very thorough with everything. Thank you so very much for getting me into a Jeep.
Review from Trey Whitfield
Trey Whitfield
10/7/2026
Serge and Carly were excellent to deal with. Really good communication and they made the process extremely easy for us. Prompt delivery and the vehicle was clean as well! We would love to buy from them when we need another vehicle!
Review from James Gentry
James Gentry
10/6/2026
They were very friendly and helpful in my purchus of a 2018 jeep Cherokee. They also give you a 6 month 6,000 mile power train warranty that covers up to $5000 in repairs during that time. Would definitely recommend them to someone looking for a vehicle
Review from Sherri Wells
Sherri Wells
10/2/2026
We recently purchased our Jeep Wrangler from David in Sevierville. He was so pleasant and did not pressure us in any way. The whole process was short and sweet. They delivered our vehicle to us at our home after taking care of some maintenance. David and the Carswell team went above and beyond.
Review from Brittany Vance
Brittany Vance
9/16/2026
I am very happy with my recent experience at Cars Well. I am not from Tennessee and came into town for a vacation. I ended up having some trouble with my car which is older and has a lot of miles and they helped me get into something newer with less miles. It was very unexpected but I couldn't be happier with the car I have now. Thank you to Carly for making this happen. You guys are awesome!!!
Review from Catelynn Mcamis
Catelynn Mcamis
9/12/2026
Carly did such an amazing job explaining everything we needed to know and getting us comfortable in our purchase! We will definitely be back and we loved our experience. Such sweet people and honest personalities!
Review from Kristin Haid
Kristin Haid
9/7/2026
We had Carly help us. She was amazing at explaining everything for my sister with her first car purchase! Amazing customer service here and very comfortable atmosphere. Would definitely recommend them!!

More reviews on CarGurus and CARFAX

Shoppers rate Cars Well Certified Pre-Owned on CarGurus and CARFAX too. See our CARFAX dealer rating and our 2026 CarGurus Top Rated Dealer award below, then read what CarGurus shoppers say about buying from us.